Testimonials
Sir,
I wish to take a few minutes to review and evaluate a recent home purchasing experience with your agency using Mr. Joe Salcedo as my agent.
First, let me say that I am a retired military officer and spent a career with one paramount concept—get the job done, accomplish the mission in military terms. During that time I discovered basically there are two types of people—problem creators and problem solvers. I always sought out the problem solvers and ignored or ran over the problem creators.
Mr. Salcedo is definitely a problem solver. This was a rather difficult closing process and without Mr. Salcedo’s unfailing effort to overcome any problem, spend any amount of his time, and push whoever needed pushing, I would be waiting another 6 months to close. He is a warrior on his client's behalf.
I don’t mean to imply that he was rude or discourteous to anyone, far from it. He was always courteous, prompt, and enthusiastic in his dealings with me and I believe with everyone. But he was willing to let people know that things needed to get done. Some of this I can attribute to his training, and for that I commend you and your organization. But some of it is just part of Mr. Salcedo's desire to do a good job for his clients. He wouldn't go the extra mile for you, he would go the extra 10 miles and then ask if there was more road to travel. I was a small client in dollar terms but Mr. Salcedo never made me feel that way. He made me feel as if I was his most important client. That's a trait that can't be taught.
Another of my little work concepts over my career was to give everyone more than they expect, no matter what you were doing just give everyone a little more than they expected. People like to get more than they expect and they respond in a very positive way. Mr. Salcedo always gave me more than I expected and I really appreciate it. He is very good at his job. I have another small real estate transaction in your area and I will certainly use Mr. Salcedo as my agent, he receives my highest evaluation. He also receives my highest compliment--Problem Solver.
Thanks for your time,
Respectfully,
Jim Blackwell
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Hello All,
Recently my wife and I purchased a townhouse in Reno, NV with the assistance of Chase International. The reason I’m reaching out to you is because I felt that the effort that was exhausted by one of your staff members far exceeded any expectation we had and I felt that it warranted recognition. Joe Salcedo not only made our experience a positive one, he made us wonder how we could learn from his approach to excel in our own workplace(s).
I know that people express gratitude from time to time and I know that what I’m saying may sound a bit cliché but our experience with Joe/Chase International has been unparalleled to any experience of ours in the past. Joe was prompt, thorough, accurate, reliable, helpful and encouraging. Its people like Joe who make you want to come back for future business. I can assure you that I’ll continue share the experience that Joe’s provided any time that I have the chance to. Thank you for taking the time to read this and I truly hope that you recognize what an asset you have in Joe.
***Joe – Hats off to you… Your work ethic is first class and we can’t thank you enough for your efforts, thanks again!!!
With kind regards,
Chad M. Henton | Account Manager
55 Thomson Place, Boston MA 02210
Omgeo, All togethernow,www.omgeo.com, A DTCC | Thomson Reuters Company
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To Joe's future client,
I was laid off from the state in November of 2007 due to major budget cuts. We were no longer able to make our house payments as the job market was just beginning to get worse and worse. We did all we could to get employed but were not able to. We had had excellent credit and did not want to foreclose.
We were in our home in San Jose for 23 years and always paid on time. My agent in San Jose found Joe Salcedo in Reno for me and told me he has a lot of experience in short sales. He priced our home at a very realistic price in relation to the market values at the time. Joe was very professional and before we knew it we had an offer on our home. In September of 2008 our home closed and the bank forgave the difference.
My husband was fortunate enough to get his job back in Mountain View and we happily have moved back to the bay area (our home). We are renting for a couple of years and in two we should be able to buy again thanks to the diligence and hard work of Joe. A short sale comes off of your credit in a much, much shorter time than a bank foreclosure. We will be forever grateful for the assistance of Joe Salcedo”
Sincerely,
James and Marsha McGinnis
Please feel free to call me for a reference at 775-303-8469
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"I hope every buyer in Reno would have the chance to read 'reno home blog' before buying a house."
--Tony Lim, former Reno real estate agent
"Joe's your man if you need someone to trust. Joe Salcedo is a hard working Realtor. Joe is very professional and will go the extra mile."
--Philip Duane Johncock
"If there is someone who should have listened to Joe but didn't, it is me. Joe told me I needed to sell by summer of 2007, I thought the market was going to get better and decided to do otherwise. Learn from my lesson even If you don't agree on him, listen to what he has to say. You will not be disappointed."
--Emily Abadia
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